Device Alerts

22 Other Types of Alerts

There are two other types of Alerts that may require your response.

1. The second Alert is a Rule Violation Alert. This alert is issued when a Device crosses a geofence or boundary and a Feature Rule is violated. The violation triggers a black Rule Alert that appears on the Base Map (see below). If configured properly, the Alert is also be sent to stakeholders in the form of Text Messages and Emails.
2. The third type of Alert is a Status Alert related to sensor changes in a Device. Status Alerts let you know that something has occurred with the Device that needs to be noted. These Alerts appear with yellow bars on the screen and in Device grids when activated.

Below three simultaneous Status Alarm have been activated. The first in an INPUT alarm. That means an external trigger connected to the Device has activated. The second alert is an active LIGHT Alarm, which means someone has opened the Device and is tampering with it. The third Alarm is a TILT Alarm, which means the Device is moving.

3. These Alerts appear on-screen, and in the DEVICES grid in the Notifications column (as seen below). Each type of Alert has its own icon to let you know the situation in the field has changed.

7.23 Activating Panic, Feature or Status Alert Audio

When a Panic Alert, Feature Alert or Status Alert is issued, a distinct Alert sound is also generated. To hear this Sound on your computer:

1. Open the Menu > User > User Settings.

In User Settings, use the drop-down arrow in the text box next to Sounds to select

‘All Sounds’.

2. Scroll down the Settings panel.

Click APPLY, and then click FINISH.

1. Next, set the appropriate Volume level for the Alert on your compute

7.24 Scheduling Data Downloads from Devices

To automatically download position reports stored in a Device’s memory (such as a data logger), take the following steps to set up the Application download Calendar. The procedure shows how to automatically import updates from data loggers and hybrid Devices.

Note:     The example below is a generic. What you will actually see on the screen depends on the Device, Device manufacturer and model number.

1. Go into the Devices grid, scroll down to your target download device.

Right-click the target Device listing to open its shortcut menu.

2. Click Control Panel in the menu.
3. Click Download Logs.

4. To enter a Non-Recurring download, select ‘Date Range’ as the Download Type.
5. To set up a continuously recurring download schedule, select ‘Since Last Download’ as the Download Type.

6. Select the Schedule box.

Choose a Start Date, Repeat Date and an End Date for each download.

Click SET.

7. Open Menu > Tools > Calendar to see the download has been scheduled on the Calendar.